Privacy Policy

At Bubba & Bear, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

By using our website, you agree to the collection and use of information as outlined in this policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

a. Personal Information

• Name, email address, phone number, shipping/billing address, and payment information when you make a purchase.
• Details provided when you subscribe to our newsletter or contact us via forms on our website.

b. Non-Personal Information

• Browser type, device information, IP address, and other technical data collected automatically via cookies and similar technologies.

2. How We Use Your Information

Your information helps us provide a better experience and fulfil our obligations. We use your data for:

• Order processing, shipping, and customer service.
• Sending updates, promotions, and marketing communications (with your consent).
• Personalising your browsing experience on our website.
• Improving our website functionality and understanding customer preferences.
• Complying with legal and regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us:

• Understand website traffic and user behaviour.
• Provide personalised advertising through platforms like Google and Meta.
• Store items in your shopping cart and save your preferences.

You can manage your cookie preferences through your browser settings or by using the cookie consent banner displayed on our website.

4. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information with trusted third parties to facilitate our services, including:

• Service Providers: Shipping companies, payment processors, and marketing platforms (e.g., Klaviyo, Google Ads, Meta Ads).
• Advertising Partners: For retargeting and delivering personalised advertisements.
• Legal Obligations: If required by law to disclose your information.

5. Your Privacy Rights

You have the right to access, update, or delete your personal information. Additionally, you can:

• Opt out of marketing communications by clicking the "unsubscribe" link in our emails.
• Disable cookies via browser settings or the cookie consent banner.
• Request a copy of the personal data we hold about you.

To exercise these rights, contact us at [insert email].

6. How We Protect Your Information

We take data security seriously and implement measures to protect your information, including:

• Secure Socket Layer (SSL) encryption for data transmission.
• Restricted access to your personal information by authorised personnel only.
• Regular monitoring of our systems for vulnerabilities.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

8. Children’s Privacy

Our website is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. International Users

If you are accessing our website from outside Australia, please be aware that your information will be transferred to and processed in Australia. By using our website, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our website constitutes acceptance of these changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Bubba & Bear
Email: sales@bubbaandbear.com.au
Phone: 0447160599
Address: 90 Calare Street, Cowra NSW 2794